Home » Refund & Cancellation Policy Refund & Cancellation Policy 1. IntroductionThis Refund & Cancellation Policy (“Policy”) applies to all services provided by ALERT KNOWLEDGE SERVICES (“Company”) related to educational training and consulting. By using our services, you agree to the terms outlined in this Policy. Please read this Policy carefully before making a purchase. 2. Refund Policy2.1. Workshop and Seminar Fees: The refund policy for workshop and seminar fees is as follows:Requests for refunds must be made in writing to firstname.lastname@example.org at least 30 days before the scheduled event.A full refund will be issued if the request is made before the 30 days deadline.No refunds will be issued after the 15 days deadline.2.2. Consulting Services: Refunds for consulting services will be handled on a case-by-case basis. Contact us at email@example.com to discuss refund options.2.3. Digital Products: We do not offer refunds for digital products, including but not limited to e-books, online courses, and downloadable resources. 3. Cancellation Policy3.1. Workshop and Seminar Cancellations: The Company may change date, change venue or cancel a workshop or seminar due to unforeseen circumstances. In such cases, registrants will be notified, and a full refund will be provided.3.2. Consulting Service Cancellations: If you need to cancel a consulting service appointment, please do so at least 15 days in advance. Failure to provide sufficient notice may result in a cancellation fee. 4. How to Request a RefundTo request a refund, please follow these steps:Send an email to firstname.lastname@example.org with your refund request, including your name, contact information, and the reason for the refund.Allow 15 business days for us to process your request.If your request is approved, we will issue the refund to the original payment method. 5. Contact UsIf you have any questions or need further assistance regarding our Refund & Cancellation Policy, please contact us at: email@example.com 6. Changes to PolicyThe Company reserves the right to modify or update this Refund & Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.